Blue Waters Holidays Reservation Team
Booking Conditions Blue Waters Holiday Accommodation Private Limited
PLEASE NOTE: IT IS A REQUIREMENT OF GOA POLICE THAT ALL GUESTS MUST PROVIDE PHOTO I.D. UPON ARRIVAL FOR US TO TAKE A COPY. ANY GUEST WHO CANNOT PROVIDE PHOTO I.D. WILL NOT BE ABLE TO STAY. ONCE YOUR PARTY IS REGISTERED WITH US NO OTHER PERSON MAY STAY AT THE ACCOMMODATION WITHOUT OUR PRIOR PERMISSION AND REGISTRATION. ALL LUGGAGE AND BAGS ARE SUBJECT TO A SECURITY CHECK
You are advised Goa law states no noise pollution after 10pm You may NOT play music in the house after 10pm or do anything that causes disturbances to neighbours failure to comply with this will result in removal from the property. in this case you will lose all monies paid
Thank you for your cooperation in this matter.
Please note all special offers and Christmas / New Year bookings are payable in full in advance
For all other bookings a 25% deposit is required within 3 days of making a reservation to secure your booking, this is non-refundable. Any delay in receiving this deposit may result in us releasing the property back into our availability. Please note you must forward the full 25% deposit within 3 days. There will be no refund of partial deposits if the required 25% deposit is not received within 3 days of making a booking.
When we have received your booking and deposit we will send you a confirmation invoice, describing what you have booked. Your booking is subject to these booking conditions.
The balance of payment is due at least 4 weeks prior to arrival; failure to make this payment on time may result in the cancellation of your booking. (Unless we have agreed for balance to be paid IN CASH on arrival.)
Should you wish to change any details of your booking once it has been confirmed, we will make changes where possible but cannot guarantee this. A fee of Rs 2,000 may be payable for any changes made to your original booking information
Cancellation Policy
If you cancel your booking the following terms will apply:
no refund of deposit in all cases.Cancellation of more than 55 days 100% Refund of balance
Cancellation 55–36 days prior to arrival 50% Refund of balance
Cancellation 35 days or less prior to arrival 0% Refund of balance
In the extremely unlikely event that we have to alter your accommodation we will make every effort to find you a suitable alternative. If this is unacceptable to you or not possible we will return your money in full within 28 days.
Check in time is 2 p.m. on the day of arrival. Check out time is 10 a.m. on the day of departure.
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A damage deposit of Rs 2,000 in cash will be payable on arrival. This will be returned in full upon departure as long as no damage, breakages or loss of keys have occurred. Should any damage occur you should report this to us as soon as possible. Should there be any damage or loss this will be deducted from your damage deposit. If damage or loss caused exceeds The damage deposit you will be required to pay the full cost of the damage or loss.
In the case of large parties (over 8 people) or bachelor parties the damage deposit is Rs 10,000.
In all cases any overstay past 10am will result in your deposit not being returned to you. |
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We shall not be liable for any loss or damage arising from any matter outside of our reasonable control this includes (but not limited to) Acts of God, War, Civil Disturbance, Strikes or other Industrial Actions, Acts of Government. We cannot be responsible for noise or disturbance outside of your accommodation .We are not liable for any claims for personal injury, health problems of any kind, death or loss or damage to your personal belongings, however caused. Standards of Health and safety will sometimes be lower than those experienced in other countries. We shall have no legal liability whatsoever to you for any loss, damage, personal injury or death which you suffer arising directly or indirectly from any aspect of your holiday.
We do not claim that any accommodation is completely safe for children or those that require support. Care should always be taken, particularly around the swimming pool area, with supervision being given to children and those that need support. Swimming pool rules should be observed at all times. Please be aware ultimately it is your responsibility for the care and safety of yourself and the members of your group. You may experience interruptions of power, water supply breakdown of A/C units and other electrical items or services. We are not responsible for these issues. We accept no responsibility whatsoever for any circumstances or problems arising from these issues.
If you have a concern or a problem, please inform us so we can do our best to resolve the issue where possible. We cannot be responsible for any concerns that are not brought to our attention at the time of your stay.
